Sunday, January 11, 2009

TriVita Scam Research and the BBB(Better Business Bureau)

I'm sure most everyone is aware of the Better Business Bureau, basically it is a consumer advocacy company who rates companies based on their response to consumer complaints and at times acts as an intermediary for resolution of those complaints. For someone looking to do business with a company of any kind, the BBB is an invaluable tool. If you are looking at a home-based business and you are hearing all the hype but want a more objective evaluation, the BBB is one place to go.

For example, the last home-based business I was involved in prior to looking at TriVita has a rating of F with the BBB. In the last 36 months they've had 1763 complaints.....I should have paid better attention!

Another business I see promoted on the internet alot is GDI(Global Domains, Inc.). They are not a member of the BBB and have a rating of F. Doesn't inspire confidence.

In contrast, WalMart has had 197 complaints in the last 36 months and based on resolution of the complaints has a rating of A+. To me, it looks like they pay attention to customer satisfaction.

Sears has had 15,681 compaints in the last 36 months and is rated Satifactory.

Ok, how about TriVita? In the last 36 months, TriVita has had 5 complaints with the BBB and all 5 have been resolved. They have a rating of A- and have been an accredited member of the BBB since February, 2004.

Furthermore, Ellison Media (parent company of TriVita) has been an accredited member of the BBB since October, 1997 and has a rating of A+.

Is TriVita a scam? Not according to anything I've found with the Better Business Bureau.

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